📅 Thought for today:

‘Trust is a function of two things: character and competence. Character includes your integrity, your motive and your intent with people. Competence includes your capabilities, your skills, and your track record. Both are vital.’

— Stephen Covey

#thoughtfortoday #charatcer #competence #integrity #trust #management #leadership

When teaching new managers I often cite confidence and competence as the essential yin and yang of any managerial endeavour – in fact of most “work”.

In my own work, I am required by my professional Code of Ethics to consider my competence to work with someone. If there is doubt then I should consider a referral to someone more competent.

I am lucky enough to work with a very broad group of managers and leaders, their confidence ranges from overbearingly high to limitingly low.

I do not get to meet the people who report to them, however, I do get to hear the issues they encounter, and time and again the quietly competent win the trust of their people much more often than the noisily confident, especially those with limited self-awareness.

I also wonder if we set the bar for competency higher than we should, making assumptions about what people are capable of, in a spirit of trust but without safety nets or checks & balances?

Reading reports in the news of the “incompetence” of various people in public office I wonder who is questioning the competence of their managers?

Trust word written on wooden block. Building trust business concept.

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